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Wednesday 13 March 2013

Murtala Muhammed Airport: Stranded Passengers To Take Legal Action

Murtala Muhammed Airport: Stranded Passengers To Take Legal Action
Hundreds of passengers were on Wednesday stranded at the Murtala Muhammed Airport, Ikeja, Lagos as the Aero Airlines workers embarked on strike.
Some of the passengers are contemplating taking legal action against Aero Airlines for making them miss their flights without any notice.

They described the action by the airline as grossly unpatriotic as they alleged that the airline only notified them that the flights were rescheduled to a later time.
As early as 5.00 am, some passengers that arrived the MMA 2, Ikeja, Lagos were disappointed that the airline was not operating any flight, yet did not give any notice of the industrial action embarked on by the staff.
Some of the passengers that besieged the head office of the airline, expressed disenchantment over the attitude of Aero Airlines staff, who did not inform them of the development, forcing them to miss very important business appointments.
At the new domestic terminal, scores of passengers sat on the floor in apparent frustration of how to get to their destination as they expressed sadness over failure by the airline to effect refund of their air fare to enable them fly other airlines.
In the early hours of yesterday in Lagos, the counters of the airline were empty as as passengers waited to get explanation from the airline personnel on when flights will be available.
They berated the airline for its failure to carry passengers along, forcing most of them to be stranded at the airport.
According to one of the passengers who identified herself as Dr Caro Iwuoha, the passengers will institute a class action against the airline for the breach of passengers' rights, which she said is unacceptable in other parts of the world.
Another passenger, who identified himself as Ibezito Ogbona, said the dislocation occasioned by the workers strike has altered his travel plans, forcing him to fly through Abuja, if he could readily get another flight to Sokoto.
Also speaking, another passenger a catholic priest, who declined to give his name, affirmed that the only information he was given about the development was the announcement from the public address system at MM A 2, Ikeja, Lagos.
To checkmate any break down of law and order, scores of armed policemen from the Airport Police Command were on hand to provide security, as they mounted a barricade at the entrance into Aero Airlines at the domestic wing of the Lagos Airport.
Meanwhile, Aero Airlines has apologised in a statement thus: "Management wishes to apologise for the inconvenience suffered by our highly esteemed customers due to an abrupt industrial action by our staff which has led to grounding of all our scheduled operations.
"We are engaging with the Unions to find a quick and amicable resolution. Further details will be given in due course. Thank you for your understanding."

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